Call us Ireland +353 (0)1 556 6512   |   UK +44 (0)2034 811 262

FAQs

All your questions answered

FAQs

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Most Common questions

#Billing#Virtual Office#Perks

Onsite

FAQ’s for Onsite Offices
Where are we located?
We have office space to rent (depending on availability) at the following Dublin locations:

Adelaide Road (Dublin 2)
Camden Street (Dublin 2)
Sandyford (Dublin 18)
Ranelagh Main Street (Dublin 6)
Baggot Street Lower (Dublin 2)
Amiens Street (Dublin 1)
Where can I see which offices are available?
Our website is kept up to date with availability.
How do I arrange a viewing?
To arrange a viewing, click on the ‘Arrange a Viewing’ button for the office space you are interested in and fill out your contact details. We will contact you straight back. Alternatively, you can contact us on:
Tel IRL: +353 15566512,
Tel UK: +44 2034811262,
Email: info@workhub.ie
Can I book a meeting room without renting an office?
Yes, our meeting rooms are available to book for anyone needing ad hoc meeting space.
Do you offer event space?
Yes, In our Sandyford location we have a modern kitchen and event space which can be rented out to a capacity of 60 people. Perfect for cooking demonstrations, guest speakers and team get-to-togethers. Tables, chairs and catering all available. Get in touch for more information.
Where are the meeting rooms?
We have meeting rooms at the following locations:

Camden Street (Dublin 2)
Sandyford (Dublin 18)
How do I book a hot desk?
You can purchase our ‘Virtual Desk Plan’ which allows you 8 hours use of a hot desk per month or alternatively get in touch with us and we will let you know if we have any available hot desks for rent right away.
Do you offer a private mailbox?
Yes we do, please email info@workhub.ie if you are interested in this service.

Virtual

FAQ’s for Virtual Offices Services
What is a virtual office?
A virtual office gives businesses and individual workers the use of a prestigious mailing address and office-related services such as mail handling services and use of meeting rooms on the premises, without having to actually rent the premises themselves.
How long does it take to set up a virtual office?
Once you have filled out the simple online form and billing details, sent through your request documents (proof of ID and proof of address) you will have instant use of your chosen plan.
How quickly can I use my virtual office address?
Your chosen office address can be used immediately for business correspondence and marketing purposes. The address can be used for business registration with CRO.
How do I pay for my virtual office?
When you sign up for a virtual plan, you will be asked to input your card details. You will pay the first month of the plan immediately. Thereafter, your card will be charged the monthly amount.
How do I book a meeting room?
You can book a meeting room online via our website. We strongly advise that you book rooms in advance and to please cancel them in advance if they are no longer needed.
Can I use a meeting room that is not in the building I have as my address?
Yes, you can book a meeting room at two of our Dublin locations:

Camden Street (Dublin 2)
Sandyford (Dublin 18)
Which documents do I need to set up a virtual office?
Proof of ID (passport/driving licence) & Proof of address (recent bank statement/utility bill) – a photo taken on your phone of either is fine; please email them after sign up to info@workhub.ie or upload them to your file box in your log in area.
Can I register my company to one of your Irish addresses?
Yes, you can use one of our Dublin based Irish addresses as your registered business address. This is one of the main advantages of signing up to a Virtual Plan.
What addresses are available for virtual office use?
There are 3 Dublin addresses to choose from:

Adelaide Road (Dublin 2)
Camden Street (Dublin 2)
Bracken Road (Dublin 18)
Can this address be used to register my business with CRO?
Yes you can use your chosen address to register your business with CRO. All mail will be scanned and emailed to you or forwarded to you (with a 30% handling fee). You can also arrange to collect your mail.
Do your plans include mail handling?
Yes all virtual plans include mail handling which includes scanning mail and emailing it to you as well as collection. Mail can be forwarded to you (with a 30% handling fee). All mail is kept safe and secure.
Can I collect my mail?
Yes, you can collect your mail from the building you are registered with within business hours.
How do I cancel my virtual office membership?
You can cancel your virtual office plan at any time by sending an email to info@workhub.ie
How do I retrieve a package I have ordered to my virtual office address?
You can collect your package from the building you are registered with. We will email or call you to inform you when a package is ready for collection and you can then make an appointment to collect your mail. Alternatively, we can forward the package on to you – you will be required to pay the postage and a 30% handling fee.
How do I change my plan?
You can email us at info@workhub.ie if you would like to change your plan type.
Do you offer a call-answering service?
We do not offer a call answering service directly but we can highly recommend our partners and Kendlebell for this service – please contact us for more information info@workhub.ie.
Can I not just use my home address?
Yes, you can use your home address as your company’s registered office if you wish and don’t mind this becoming public information. This is why we would recommend registering your company to a virtual address to avoid your private information becoming public.
Are you a Registered Office Agent?
No we are not a Registered Office Agent, so when you are filling our your CRO form please ensure that this section if left unticked.
We can assure you that your registration will go through.
Can I register as an individual or before I have set up a company?
Yes, many of our clients purchase their registered business address ahead of setting up their business.
You can also register for a virtual office address if you don’t have a business and need the use of it as an individual.

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Terms of Service
Terms of Service

Overview.Certain services provided by Work Hub or its current or future affiliates (together, “Work Hub”, “we” or “us”) may require that a user (“User” or “you”) register for and maintain a Work Hub Member Network (the “Member Network”) account (“Account”) to use or access such services. These Member Network Terms and Conditions (the “Network Terms”) describe your rights and obligations in connection with your use of the Member Network. Please read these Network Terms carefully, as they affect your legal rights. Among other things, these Network Terms include your agreement that except for certain types of disputes described in the “Governing Law; Arbitration and Class Action Waiver” section below, you agree that, to the maximum extent allowed by applicable law, disputes between you and us will be resolved by binding, individual arbitration, and you waive your right to participate in a class action lawsuit or class-wide arbitration. For additional information, please see the section entitled “Governing Law; Arbitration and Class Action Waiver.”By accessing or using the Member Network in any way, you are agreeing to abide by and be bound by these Network Terms. From time to time, we may modify or update these Network Terms in accordance with Section entitled “How we might change the Member Network or these Network Terms.” If you use the Member Network after any such change, you accept these Network Terms as modified. For clarity, these Network Terms apply to your use of the Member Network and the services available through the Member Network; the terms of your use of our physical space or payment of your virtual office subscription and payment therefor, are subject to the terms and conditions you received or accepted when you joined the Work Hub community. Who we are.Who we are for purposes of these Network Terms is Work Hub or one or more of its current or future affiliates. Additional policies, terms and services.You acknowledge that your use of the Member Network is also subject to our Privacy Policy. If you have any questions about our privacy practices, please contact us. Occasionally, additional features, tools or services may be made available to you through the Member Network. Additional terms may apply to such additional services, and to the extent you are receiving any additional services, the applicable additional terms are hereby incorporated into these Network Terms. Who you are.References to “you,” “your” and similar words in these Network Terms refer to the individual registering or registered by a primary account holder for an Account on the Member Network and therefore agreeing to be bound by these Network Terms. A company or entity member is responsible for the compliance of each of its individual members (e.g. its employees, contractors, and other service providers). If you are based outside of the United States of America (“U.S.”), by agreeing to these Network Terms, you are confirming that you are using the Member Network for business purposes and not as a consumer (as defined in Regulation 4 of the UK Consumer Contracts Regulations or similar regulations in the jurisdiction in which you are located). What the Member Network is not.As used in these Network Terms, “Member Network” does not include, and we are not involved in or liable for, the provision of products or services by third parties (including other Work Hub Members) (“Third Party Services”) that you may encounter through the use of the Member Network or that you may elect to purchase in connection with your Work Hub membership. Third Party Services are provided solely by the applicable third party (“Third Party Service Providers”) and pursuant to separate arrangements between you and the applicable Third Party Service Providers. The Third Party Service Providers’ terms and conditions will control with respect to the relevant Third Party Services.under these Terms, the prevailing party shall be entitled to recover, in addition to any other relief awarded, the prevailing party’s reasonable attorneys’ fees and other fees, costs and expenses of every kind in connection with the action, suit or proceeding, any appeal or petition for review, the collection of any award or the enforcement of any order, as determined by the arbitrator(s) or court, as applicable. These Terms shall be interpreted and construed in the English language, which is the language of the official text of these Terms.

Privacy Policy
Terms of Service

Overview.Certain services provided by Work Hub or its current or future affiliates (together, “Work Hub”, “we” or “us”) may require that a user (“User” or “you”) register for and maintain a Work Hub Member Network (the “Member Network”) account (“Account”) to use or access such services. These Member Network Terms and Conditions (the “Network Terms”) describe your rights and obligations in connection with your use of the Member Network. Please read these Network Terms carefully, as they affect your legal rights. Among other things, these Network Terms include your agreement that except for certain types of disputes described in the “Governing Law; Arbitration and Class Action Waiver” section below, you agree that, to the maximum extent allowed by applicable law, disputes between you and us will be resolved by binding, individual arbitration, and you waive your right to participate in a class action lawsuit or class-wide arbitration. For additional information, please see the section entitled “Governing Law; Arbitration and Class Action Waiver.”By accessing or using the Member Network in any way, you are agreeing to abide by and be bound by these Network Terms. From time to time, we may modify or update these Network Terms in accordance with Section entitled “How we might change the Member Network or these Network Terms.” If you use the Member Network after any such change, you accept these Network Terms as modified. For clarity, these Network Terms apply to your use of the Member Network and the services available through the Member Network; the terms of your use of our physical space or payment of your virtual office subscription and payment therefor, are subject to the terms and conditions you received or accepted when you joined the Work Hub community. Who we are.Who we are for purposes of these Network Terms is Work Hub or one or more of its current or future affiliates. Additional policies, terms and services.You acknowledge that your use of the Member Network is also subject to our Privacy Policy. If you have any questions about our privacy practices, please contact us. Occasionally, additional features, tools or services may be made available to you through the Member Network. Additional terms may apply to such additional services, and to the extent you are receiving any additional services, the applicable additional terms are hereby incorporated into these Network Terms. Who you are.References to “you,” “your” and similar words in these Network Terms refer to the individual registering or registered by a primary account holder for an Account on the Member Network and therefore agreeing to be bound by these Network Terms. A company or entity member is responsible for the compliance of each of its individual members (e.g. its employees, contractors, and other service providers). If you are based outside of the United States of America (“U.S.”), by agreeing to these Network Terms, you are confirming that you are using the Member Network for business purposes and not as a consumer (as defined in Regulation 4 of the UK Consumer Contracts Regulations or similar regulations in the jurisdiction in which you are located). What the Member Network is not.As used in these Network Terms, “Member Network” does not include, and we are not involved in or liable for, the provision of products or services by third parties (including other Work Hub Members) (“Third Party Services”) that you may encounter through the use of the Member Network or that you may elect to purchase in connection with your Work Hub membership. Third Party Services are provided solely by the applicable third party (“Third Party Service Providers”) and pursuant to separate arrangements between you and the applicable Third Party Service Providers. The Third Party Service Providers’ terms and conditions will control with respect to the relevant Third Party Services.under these Terms, the prevailing party shall be entitled to recover, in addition to any other relief awarded, the prevailing party’s reasonable attorneys’ fees and other fees, costs and expenses of every kind in connection with the action, suit or proceeding, any appeal or petition for review, the collection of any award or the enforcement of any order, as determined by the arbitrator(s) or court, as applicable. These Terms shall be interpreted and construed in the English language, which is the language of the official text of these Terms.

Contact

Get in touch today.

Workhub Group Ltd
77 Lower Camden Street,
Dublin, D02 XE80,
Ireland

Call (from Ireland): +353 15 566 512
Call (from UK): +44 2 034 811 262
Email: Info@Workhub.Ie
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+353 15 566 512
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+44 2 034 811 262

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Workhub Group Ltd
77 Lower Camden Street,
Dublin, D02 XE80,
Ireland

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